Privacy Policy

Last updated: December 2024

1. Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information including:

• Name and contact information (email address, phone number, mailing address)
• Project details and architectural requirements
• Communication preferences
• Payment and billing information for contracted services

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating with you about projects and services
• Processing payments and managing contracts
• Improving our website and service offerings
• Sending periodic updates about our services (with your consent)
• Complying with legal obligations and professional standards

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting business
• Legal Requirements: When required by law, court order, or legal process
• Professional Consultants: With engineers, contractors, and other professionals involved in your project (with your consent)
• Business Transfers: In connection with a merger, sale, or transfer of company assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and digital project documents

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our professional relationship
• Comply with legal and professional obligations
• Resolve disputes and enforce our agreements
• Meet architectural licensing and insurance requirements

Project-related documents may be retained for up to 10 years in accordance with professional architectural standards in Canada.

6. Your Rights

Under Canadian privacy legislation, you have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and professional obligations)
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.